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Terms & Conditions

Orders for the insertion of advertisements in the Mail News & Media Ltd. are accepted subject to the following conditions:-


1. Advertisement copy shall be legal, decent, honest and truthful; shall comply with the British Code of Advertising Practice and all other codes under the general supervision of the Advertising Standards Authority; and shall comply with the requirements of current legislation.

2. Whilst every endeavour will be made to meet the wishes of advertisers, the publisher does not guarantee the insertion of any particular advertisement.

3. In the event of any error, misprint or omission in the printing of an advertisement or part of an advertisement the publisher will either re-insert the advertisement or relevant part of the advertisement as the case may be or make a reasonable refund of our adjustment to the cost. No re-insertion, refund or adjustment will be made where the error, misprint or omission does not materially detract from the advertisement. In no circumstances shall the total liability of the publisher for any error, misrint or omission exceed (a) the amount of a full refund of any price paid to the publisher for the advertisement in connection with which liability arose or (b) the cost of a further or corrective advertisement of a type and standard reasonably comparable to that in connection with which liability arose.

4. All refund requests should be emailed to advert.mail@hdmp.co.uk , with full details of the order including your Worldpay receipt, contact and advertisement details where possible and the reason you are requesting the refund. We will then review your request promptly and if appropriate, will organise a refund to your credit card. We will confirm our actions in writing. Refunds will be given at the discretion of the Company Management.

5. The publishers reserve the right to (a) cancel the order at any time by giving reasonable notice before the next insertion, but in that event the advertiser shall not be liable for payment of the difference (if any) between the rates for the series specified in the order and the usual price for the series of insertions which has appeared when the order is stopped. (b) make any alteration it considers necessary or desirable in an advertisement and to require blocks or copy to be amended to meet its approval.

6. The copyright for all purposes in all artwork; copy and other material which the publisher or his employees have contributed to or reworked shall rest in the publisher.

7. The publisher reserves the right to require 4 clear days of cancellation of any order or unexpired part of an order.

8. The placing of an order by an advertiser, constitutes an assurance that all necessary authority and permission has been secured in respect of the use in the advertisement(s) of pictorial representation of (or purporting to be of) living persons, and of references to the words attributed to living persons.

9. To process on-line card payments we will refer you to a dedicated commerce provider, who will take payment via a secure server (SSL) connection to ensure the safety of your payment online. While every effort is made to ensure the safety of your transaction, Mail News & Media Ltd. can not accept liability for any loss or damage incurred as a result of using the secure payment mechanism.

10. The advertiser agrees to indemnify the publisher in respect of all costs, damages or other charges falling upon the newspaper as a result of legal action or threatened legal actions arising from the publication of the advertisement or any one or more of the series of advertisements published in accordance with the copy instructions supplied to the newspaper in pursuance of the advertisers order. In any case where a claim is made against the newspaper or the newspaper is sued and the advertiser may ultimately be liable under the terms hereof, notice in writing shall be given to the advertiser, and consultation shall take place before any expense is incurred or the claim is settled or the case is defended or otherwise disposed of.

11. All gross advertising rates (except classified lineage and semi-display) are subject to 0.1 Advertising Standards Board of Finance surcharge payable by advertisers to help finance the self-regulatory control system administered by the Advertising Standards Authority.

12. The publisher shall not be liable for any loss or damage occasioned by any total or partial failure (however caused) of publication or distribution of any newspaper in which any advertisement is scheduled to appear.

13. Every endeavour will be made to forward replies to box numbers to the advertiser as soon as possible after receipt by the publisher, but the publisher accepts no liability in respect of any loss or damage alleged to have arisen through delay in forwarding or omitting to forward such replies (however caused). The advertiser authorises the publisher to return to its originator any communication which, in the opinion of the publisher, should not be delivered to the advertiser.

14. No contract will be deemed to exist between the advertiser and Mail News & Media Ltd. until the advertisement has been accepted for publication in the relevant newspaper title.

15. The placing of an order for the insertion of an advertisement amounts to an acceptance of the above conditions.